Frequently asked questions.

VerifiedSupply.com is a business to business (B2B) purchasing and collaboration platform. We make purchasing easy by automating all of the hard stuff that is essential to making a B2B purchase. Please view the introduction video below.

Verified Supply reduces procurement-cycle time by up to eighty percent. We also make it almost impossible for a purchasing agent or team to purchase the wrong product.

Buyer mode enables any registered User to access all of the purchasing tools that can be found on the Verified Supply purchasing and collaboration platform.

 

Supplier mode enables any registered User to access all of the purchasing tools that are on the Verified Supply purchasing and collaboration platform.

 

All purchases involve both a buyer and a supplier. The Verified Supply platform makes it very easy for a purchasing agent to work with the supplier of their choice. We also make it easy for the supplier to work with the purchaser.

 

Verified Supply is 100% free for all purchasing agents and purchasing teams. There is no cost to use any of the purchasing tools found on the platform.

 

At present there is no cost for any company to use the sales tools found on the Verified Supply platform. At some point in the future we will offer advertising opportunities to any company that wants to use the sales tools found on the platform.

 

When you register your account select the role (Buyer or Supplier) that you spend most time doing. Most companies  sell products as well as purchase products either for inventory or for their own use. All VerifiedSupply vendor accounts have both a “Supplier Mode” and a "Buyer Mode". Each of these modes have tools that are specifically designed to make purchasing ( Buyer Mode) and selling (Supplier Mode) an efficient and enjoyable process. You can switch from Buyer Mode to Supplier Mode with a simple click of a button.

Get Verified is an easy to use “wizard” that enables you to tell us about your company. It is a required step for all new accounts. The first person from a company to register with Verified Supply will be responsible for completing the Get Verified process. It uses a step by step wizard and takes about three minutes to complete. After you complete the Get Verified process you will have access to all of the purchasing tools and sales tools found on the platform. The Get Verified link is found under the your Account Settings link at the top right of your screen.

 

If you are a purchasing agent for your company or are involved in the procurement process then you should select the "Buyer" option when creating an account. 

There is no limit to the number of Users that can be added to an account.

With Verified Supply, annotations take the form of text highlights on a supplier website. You can also add your own text in the form of comments or questions to accompany annotations. Users can also save images or videos found on a supplier webpage. All annotations automatically appear on the sidebar at the right of the webpage. They can be edited and/or deleted at any time by any member of a buying group.

Annotation

Annotations are a powerful tool for product research. They enable any member of the buying group to do effective product research by highlighting product information found on a supplier website. Buyers can interact with other purchasing team members and/or the supplier directly around any annotations. Interaction can take the form of comments, questions, saving images and/or videos found on a supplier web page.

All annotations are automatically saved to the corresponding webpage. Since annotations are always associated with a buying group they are automatically saved to the buying group project. Purchasing group members can view annotations within the project window. Any annotation can be viewed in-context by clicking on the “View” link.

Yes. However, this is an easy process. The platform will prompt you to create a purchasing group when you attempt to use any of the Toolbar functionality.

Yes. When logged into a specific project any annotations made by any purchasing group member can be turned off simply by clicking an icon.

By default, any member of a buying group can see all annotations on a supplier webpage that were made by themselves or other team members. However, annotations are only viewable when a User is logged into the buying project associated with the annotation.

 

No. Annotations can only be viewed by registered users of Verified Supply. They can only be viewed after logging onto the verifiedsupply.com platform.

Yes. Any annotations not posted as “private” by the creator of the annotation are visible to the owner of the website after they log into the verified supply platform.

Yes. This is one of the best features of the annotation tool. A buyer can post a question for the supplier directly on their webpage. The supplier can choose to respond to the annotation by posting a reply directly to the buyer

Yes, any annotation can be made private. Simply post the annotation to “Only Me” when selecting where to post the annotation.

Yes, any member of a buying group can respond to an annotation by simply clicking on the “Reply” icon and typing their response

Yes. Any annotation can be deleted by any member of the corresponding purchasing group.

 

The Request for Proposal (RFP) tool allows any member of a purchasing team to create an RFP and send it to the supplier or suppliers of their choice.

 

A request for proposal (RFP) happens when one company sends another company a written request to supply them with a written quoation for a product they want to purchase. The RFP should includes product details and product requriements that must be included in the proposal sent by the supplier to the buyer.

Creating a request for proposal is very easy using the Verified Supply RFP wizard. It takes you through each step of the creation process. You can start the RFP creation process by clicking the RFP icon on the Toolbar found on every supplier webpage. You can also click the Create RFP button directly from the purchasing project landing page.

The Toolbar has the RFP tool listed in it. Any purchasing team member can also create an RFP directly from the purchasing project landing page.

 

If you create an RFP directly from the suppliers webpage, the supplier is automatically added to the request for proposal. If you create an RFP from the purchasing project page you can select from the list of available vendors to send the RFP to.

 

Yes. If you create an RFP from the purchasing project page you can select up to three suppliers to send the RFP to. All vendors of the product you want to purchase are automatically listed for you.

 

When creating a request for proposal from the purchasing project landing page, a  buyer can request a proposal from up to three different vendors at a time for each request for proposal they send. However, if the RFP is created directly when on a supplier webpage, only the suppier who owns the website is sent the RFP.

This is up to the vendor. Most vendors are motivated to respond quickly to any request for a quotation. 

There is no limit to the number of requests for proposal that a buyer can make.

Yes. Any request for proposal can be edited or deleted by the author of the RFP after it is made. 

Yes. All request for proposals have a default expiry date of thirty days. However, this can be changed as needed.

Buyers have the option to select the specific vendors that they want to receive the RFP. Each supplier is automatially notified about the RFP.

Yes. An RFP can be edited or deleted even after it is sent. Any Any supplier who has beens sent the RFP will be automatically alerted to changes the purchasing agent has made to an RFP.

Yes. You can cancel an RFP if you want to. The vendor(s) whom you sent the RFP to will automatically be notified of the cancellation.

 

Yes. You can pause an RFP by clicking the “Pause” button. Any vendor(s) that you sent the RFP to will automatically be alerted to the change in status.

 

The product specification tool enables any member of the purchasing team to list the attributes that are required to meet the product requirements for any purchasing project. This is a very useful tool to help guide the purchasing team when doing product research.

 

Product attributes are additional characteristics of a product. For example product attributes can be the dimensions of a product or how much it weighs. They are used to differentiate products from each other.

 

Yes. This is one of the most important features of the RFP wizard. Purchasers don’t have to try and memorize every important attribute that a product has. The RFP wizard automatically lists all possible attributes for any product category. You simply need to select the ones that best match your product requirements.

 

Yes. When you create an RFP or a Product Specification you can add your own attributes.

 

Yes. The RFP wizard allows you to either create a new product specification or add an existing product specification to the RFP.

 

Team chat is at the center of the Verified Supply purchasing and collaboration platform. It allows any registered user to chat with other registered users who share the same domain. It works very similar to other team chat applications like Slack or Microsoft Teams or Google Chat.

Yes. Team Chat has all the same features and more to meet all your company communication requirements.

 

No. Team Chat is available to all registered Users of the Verified Supply platform purchasing and collaboration platform.

 

Yes. All purchasing groups automatically have team chat embedded into the purchasing group. All purchasing team members can chat with any other team member as part of the group chat or one on one.

 

Yes. All chat conversations are automatically encrypted using the most secure encryption technology available.

 

No. This is done automatically for you.

 

Yes. You can use team chat for all of your company communication requirements. You can easily create a chat group for any reason outside of purchasing.

 

Yes. Team Chat is based on Element open-source chat application. It is currently used by millions of people and considered one of the most reliable and leading-edge chat applications available

 

No. Team chat is hosted on Verified Supply servers. There is no need to download any software.

 

Yes. Verified Supply is at its core a collaboration platform. Buyers and suppliers can communicate directly with each other using team chat and/or the video conference tool.

VerifiedSupply desktop notifications alert a vendor to any incoming chat request form a buyer.

A purchasing project consists of a space on the Verified Supply purchasing and collaboratin platform where all of the people involved in the purchasing process can work together and share all of the work they do related to the purchasing-cycle, in real time.

 

When you search for a product using the Verified Supply search engine, you will be prompted to create a project. You simply need to click the “Create Project” button when prompted and voila it is done!

 

You can use whatever name you like. However we strongly recommend that you name the project similar to whatever product you need to purchase. Example “n-95 Mask”.

 

After you create a purchasing project all activity that any member of the team does while logged into the project is automatically added to the project. This includes bookmarking supplier web pages, annotations, requests for proposal (RFP), product specifications, inviting experts, team chat, video conferences etc.

 

Yes. Any supplier can be invited to join a purchasing project by any team member.

 

Suppliers are able to view only work that is related to their interactions with team members. For example, suppliers can see which web pages from their own website have been bookmarked.  They can also see any annotations that were added by team members to their website. They can also see any Request for Proposal (RFP) that you sent to them. They can also see product specifications that were created for the purchasing project.

 

You simply search for each product separately like you would on any major search engine. You will then create a purchasing project for each item you want to purchase. You can easily group related purchasing projects under a single heading using our “Spaces” feature.

 

Click the Invite button on the project window at the top right of the project page and select whomever you want to invite to the group.

 

Yes. Every purchasing group has a moderator who can remove anyone from a group.

Yes. Another member of the purchasing group will need to invite you back to the group.

The Toolbar consists of several powerful functions that purchasing agents and purchasing team members can use to make the purchasing process more efficient. These tools are available for every single webpage that you open. The tool bar consists of the following tools:

  • Bookmarks
  • Annotations
  • Turn Annotations On/Off
  • Request for Proposal
  • Expert Advice 

The toolbar tools allow any User to interact directly with the content found on a supplier web page as well as the supplier themselves.

The Toolbar can be found on any supplier web page you visit. It is located in the top right corner of the page.

Anyone who performs a product search using the Verified Supply search engine will be able to see the Toolbar.

Bookmarks allow a purchaser to save any supplier webpage they deem as having information that will help them make a sound purchasing decision. Bookmarks are automatically saved to the corresponding project that the buyer is logged into.

 

All bookmarked pages are automatically saved to the corresponding purchasing project that you created on the Verified Supply platform. Bookmarks can be easily accessed by clicking the “Bookmarks” button found on the purchasing project window.

 

Typically during the initial product research phase purchasing team members gather as much information as possible from as many supplier websites as possible. The saved web pages can then be perused by any team member in a more detailed manner. Information found on a supplier that is pertinent to the purchasing cycle can then be highlighted by purchasing group members as needed. The bookmarks tool saves teams significant time by avoiding duplicate work.

 

No. You will be automatically notified when a supplier web page has already been saved to a purchasing project. This avoids duplicate effort amongst purchasing team members and saves time.

 

Yes. This can be done in the corresponding purchasing project window under the “Bookmarks” tab.

 

Any member of a purchasing team can see bookmarked pages that have been added to the project by any team member.

 

The Expert Advice tool allows buyers and purchasing agents to book a meeting with a supplier. With a single click of the mouse buyers can access the suppliers calendar and book a meeting with them. Suppliers are automatically notified of the meeting. The meeting can be hosted using the Verified Supply video conference technology found on the purchasing project landing page.

 

A product expert can be a sales rep or a customer service rep from a supplier

VS Meet consists of an online calendar as well as video conference tools integrated to work together for the benefit of all registered Users of the Verified Supply purchasing and collaboration platorm.

The calendar tool makes it easy for registered suppliers and buyers to book meetings with each other.

 

One of the biggest requests that purchasing teams have is that they be able to book a meeting with a supplier instead of contacting them some other way (email, phone, chat) and requesting a meeting. The calendar tool enables the buyer to book a meeting immediately with a supplier. It saves everyone a lot of wasted time.

 

Yes. An email is sent to the supplier informing them that a meeting has been booked with them  by a purchasing agent.

 

Yes. Just like any calendar application, you can edit or delete any meeting that you scheduled.

 

Yes.

Yes. The calendar automatically adjusts for differences in time zones?

 

Yes. Just follow the instructions found under Calendar Settings in your Account Settings menu.

 

Purchasing agents prefer that the supplier request a meeting instead of being able to book a meeting directly with them.

 

Any registered User who is in Supplier Mode can request a meeting with any purchasing agent who has bookmarked a web page or created an annotation on the supplier website. All the supplier needs to do is to click a “Request Meeting”  button. A request is sent to the purchasing agent with a link to the supplier company profile. The purchasing agent can then book a meeting directly with the supplier using the calendar tool.

 

Yes. There is a complete video conferencing solution integrated with the Verified Supply platform.

 

Simply click the widget icon and then click the Add Conference button. A video conference session will automatically load in the chat window. Any member of a group will be able to use the video conferencing tools.

 

Yes. We limit the number of participants to any video conference to fifty people.

 

Yes. The video conference solution is integrated with VS Meet. Simply schedule a meeting with the calendar app and it will be automatically added to a participants schedule.

 

Yes. Any registered User can stream a presentation live on YouTube. This is extremely useful for product demonstrations.

 

Yes. This is one of the most popular uses of the application.

 

Widgets are party applications that are integrated with the Verified Supply purchasing and collaboration platform. These include Google Docs, Youtube, VS Meet and Collaborate.

 

Widgets allow users to extend the functionality of the Verified Supply platform to include third-party widgets that are widely available. Widgets allow any group member to share videos or documents or 3D drawings or to hold a video conference. Users can even collaborate in real time using the Google Docs widget!

 

Simply click on the widget icon at the top right and select the  widget you want to use. After you enter the url of the content you want to share , it will automatically load in the chat window of the chat room that you are logged into.

 

Yes. This is exactly what widgets are for. They allow any member of the group to extend the functionality of the platform for each group member.

 

Yes. Each vendor can assign an unlimited number of sales reps (Product Experts) to their account. 

Yes. Any sales rep (Product Expert) can be assigned a specific geographic territory using either the entire State(s) and/or postal/zip codes. All requests for proposals  originating from buyers who are located in an assigned territory will go to the assigned rep.

Yes. All incoming requests for proposal (RFP) are automatically sent to the sales rep (Product Expert) assigned to a given territory.

A product expert can be a sales rep or a customer service rep from a supplier

Any registered User of Verified Supply can be a product expert. Simply click on the Add Expert button on the team listing page.